Terms & Conditions

Prices
Prices in our catalog are quoted in Swiss francs, net, including VAT and are guaranteed.
Items covered by warranty are subject to the conditions of the offer valid at the time of purchase. The warranty takes effect on the date of delivery of the item, as evidenced by the accompanying document (invoice), which we ask you to keep in a safe place. Damage due to poor maintenance, failure to follow instructions or normal wear and tear is not covered.

Availability
Our delivery commitment is null and void in the event of failure or non-observance of supply deadlines on the part of our own suppliers, and insofar as this unavailability is not attributable to INGPHI PRESS. If a product is unavailable, we will inform you as soon as possible.

Terms of payment
Payment methods: payment via the online platform Zahls.ch.

Delivery and transport
Available items are sent by post within approximately 5 to 8 days. Your contribution is required only once per order.
PLEASE NOTE: INGPHI PRESS does not deliver to P.O. Boxes, and does not deliver to minors or children under guardianship, without the written consent of their parents or guardians.

Return or exchange of goods
Items must be returned undamaged and complete in their original packaging (with reference labels), accompanied by the delivery note, within 7 days of receipt of your package. You are responsible for return postage costs. In the case of an exchange order, the shipping costs for your new order are free.

Legal warranty
Check the condition of the goods delivered immediately to exclude obvious material and manufacturing defects, as well as transport damage. In accordance with the law, you are obliged to notify us of any defects or anomalies affecting the goods delivered to enable us to remedy them.

Data protection
All personal data will be treated as confidential. The information required to process the order will be processed electronically and may be communicated to associated companies for the purpose of processing the order.

Applicable law and place of jurisdiction
The applicable law is Swiss law, and any dispute will be handled by the LAUSANNE District Court.